Warm Weather Shipping
At Coastal Tallow Co., we know that when you order your favorite skincare products, you want them to arrive quickly and safely. That's why we strive to ship all orders within 24-48 hours (weekdays ONLY). We understand the excitement of trying out new products, and we want to make sure you don’t have to wait long to experience the nourishing benefits of our all-natural skincare line.
** Warm Weather Shipping Disclaimer
Because our skincare is handcrafted with natural ingredients like grass-fed suet tallow and organic oils, products may soften or melt during warmer months while in transit. This is a natural characteristic of tallow-based skincare and does not affect the quality or effectiveness of the product.
If your item arrives soft, simply place it in the refrigerator for 20–30 minutes to allow it to firm back up before use.
Please note that Coastal Tallow Co. is not responsible for melting or texture changes that occur during shipping. Once a package leaves our studio, we have no control over carrier transit times, delivery conditions, or how long a package may sit in a mailbox, porch, or direct sunlight. By placing an order during warm weather months, customers acknowledge and accept this risk. **
Once your order is placed, our dedicated team works diligently to prepare your items for shipment. We take great care in packaging each product to ensure it arrives at your doorstep in perfect condition. Your satisfaction is our priority, and we want you to feel confident that your order is in good hands.
We also recognize that shipping times can vary based on your location and the shipping method selected. While we do our best to dispatch your order promptly, please keep in mind that once it leaves our facility, delivery times may be influenced by the carrier's schedule and any unforeseen circumstances. We appreciate your understanding and patience during this process.
** Please ensure your shipping address is entered correctly at checkout. Coastal Tallow Co. is not responsible for orders shipped to incorrectly entered or incomplete addresses provided by the customer. If a package is returned due to an invalid address, the customer will be responsible for any reshipping fees. **
If you have any questions about your order or our shipping process, feel free to reach out to us. We’re here to help and ensure that your experience with Coastal Tallow Co. is as smooth and enjoyable as possible. Thank you for choosing us for your skincare needs!